Anniversary gift card campaign

Anniversaries are an important part of building loyalty and trust in both inter-personal relationships and sales πŸŽ‚

With this tutorial, you are going to learn how to launch a simple anniversary campaign that can be modified to week/month/year time frames. 

What are we going to do?πŸ€”

  • Create a customer segment based on created date criterion.
  • Launch gift card campaign for orders above $250. 
  • Set the automatic distribution of gift cards to customers. 

Anniversary gift card campaign


Create a new customer segment πŸ™

Go to the Customers tab and after naming your segment, define its criteria. 

Creating new customer segment

To create an anniversary segment, you need to select 'Created date' as your criterion and then specify what time period should make the customer eligible to join the segment. 

πŸ’‘ You may create a number of different anniversaries and follow-up emails based on ' Created Date' criterion, such as :

  • weekly anniversary - the created date is exactly 7 days ago,
  • monthly anniversary - the created date is exactly 30 days ago,
  • yearly anniversary - the created date is exactly 365 days ago [variation selected for the tutorial],
  • a follow-up email after 3 months - the created date is exactly 90 days ago.

Launch a gift card campaign πŸ’³

Go to the Campaigns tab β†’ Create a Campaign (plus) β†’ Gift Vouchersβ†’ Bulk Codes Campaign. 

Gift Vouchers campaign

In the next step, name your campaign and provide other information (voucher number, auto-update campaign*, code pattern

Go here to find some inspiration for naming your campaign.

*Make sure to check the Auto-Update box to make sure that in case you run out of the original pool of codes, new vouchers will be automatically generated πŸ’‘

Gift Voucher Campaign details

Next, define the optional time limits. Go here to learn more πŸ’‘

Then, establish gift credits value - 100$.

Gift Credits Value

Here, you should also establish validation rules to make sure that only selected customers are eligible to use the gift card. 

These are the rules that we've chosen for our use case β¬‡οΈ

Customer segment

Customer segment is "1-year anniversary"

Order volume

Valid only for orders above $250

Advanced

By using this rule, you ensure that the voucher is redeemed by the same person that it was published for (sent). 

In the last step, provide optional metadata to your campaign. 


Set live automatic distribution πŸ“§

Go the Distributions tab β†’ Create Distribution (plus).

Choose Automatic Message as we want to automatically send messages to customers who are going to celebrate their yearly anniversary with your brand. 

Auto Message

Then select the goal of your distribution, i.e. sending unique gift card codes from 1-Year Anniversary Campaign. 

Purpose of email campaign

Next, select the trigger for the message send-out. In our case, it's a customer entering the segment that we have created in the first step of this guide. Go here to learn more about the distribution manager πŸ’‘

Choosing audience

You should also segment your audience based on marketing permissions πŸ”“

Then, title your message. 

The 5th step involves several points:

First, choose email as your marketing channel. 

Select channel

You can use Voucherify as your email provider or use your own

Next, proceed to design your mail. 

Here are some tips on designing emails πŸ’‘
  • Use the Preview Option to make sure that the email is going to look the way you want it to.
  • Use variables to include codes, customer name, and other unique customer attributes in your message to make it feel more personal.
  • Try adding an image or play with colors to make sure that your email stands out.
  • Optionally create email reminders to notify your customers about unredeemed vouchers. Grab some reading on that.

Here's an example of an email that you can create in just a minute πŸ˜

Email example

Well done! Now your customers can celebrate your anniversary by going shopping πŸ›οΈ


Please visit our Help Center to learn more about Voucherify and its features πŸ€“

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